Berry Global

About Us

At Berry, our mission of always advancing to protect what’s important is the foundation for all that we do. It’s the reason we come to work every day.

 

We are always advancing to improve the way we work, perfect our products and services, and enhance the communities in which we live, work, and play.

Our Mission: Always advancing to protect what's important

Partnerships
We recognize the importance of strong, sustainable partnerships throughout all aspects of our business – we view our employees, customers, suppliers, and communities as our partners.

Excellence
We pursue excellence in all that we do by optimizing our processes, enhancing our sustainability initiatives, and by providing the highest quality products and services to our customers. We believe in continuous training and development for our employees so that we can deliver excellence to our customers.

Growth
Strategic growth is imperative for our business. Growth comes in many forms – financial growth, customer growth, employee growth and development, product growth and innovation, and the global growth of our Company.

Safety
Our number one value. We relentlessly pursue safety in all we do. We maintain high standards to ensure our facilities are safe and environmentally conscious.

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Shipping Policy
Prices/Exclusions/Shipping. Customer acknowledges that prices, whether they appear in the Website, on a price list, or in any other form or medium, are effective only for orders shipped on the date that they appear; Berry may change prices at any time without notice. Prices in quotations are effective for the specific time period stated in the quotation or, if no time period is stated, 30 days. If Customer is an existing customer currently purchasing Products at a certain price, Berry may change its prices at any time upon 30 days’ written notice or upon 10 days’ written notice in case of a sudden severe increase in materials prices or other costs. Any temporary surcharge imposed by Berry’s suppliers will be passed on to Customer during whatever period of time such surcharge might be in effect. Price increases for components purchased by Berry on Customer’s behalf for inclusion in finished Products shall be passed on to Customer without advance notice and due immediately without regard to Customer’s payment terms or standard payment terms in Section 3 below. Unless otherwise agreed, prices do not include: (i) printing plates; (ii) art charges; (iii) colors; (iv) labeling; (v) silk screening; (vi) co-packing; (vii) metalizing; (viii) skids; (ix) freight; (x) warehousing; (xi) brokerage fees; (xii) upcharges for less than minimum orders or additional services and similar items; (xiii) any applicable excise, value-added, sales, use or similar taxes; or (xiv) insurance. All of the foregoing will be billed as separate items and are not subject to discounts. Berry reserves the right to: (i) increase quantity ordered to nearest standard shipping unit; (ii) ship Customer or end-user specific manufactured Products within a range of plus or minus ten percent (10%); or (iii) both. Unless otherwise specifically agreed by the parties, all shipments are FCA (Incoterms 2010) Supplier’s factory or shipping point, goods loaded and stowed; title transfers at delivery point. For international shipments, Berry may, upon Customer request, agree to clear goods for export and all related fees will be charged to the Customer. Berry will select the carrier unless otherwise agreed in writing. In the case of alternate shipping terms, freight costs prepaid by Berry shall be subject to an additional administration and handling charge; Customer’s resulting charges may or may not exceed the charges that Customer might incur if Products are shipped collect. Products in transit are at Customer’s risk. Customer shall be fully responsible to pay or to reimburse Berry for carrier detention charges incurred as a result of delays caused or allowed by Customer. If prices include a freight component, prices shall be subject to adjustments effective immediately without notice in the event of a subsequent change in freight rates or the imposition of a fuel or other surcharge. In the case of international sales, unless otherwise agreed, Customer shall be fully responsible: (i) to provide Berry prior to shipment and in writing, the ultimate destination and identity of the end-user; (ii) to pay all duties, taxes and other charges imposed by any government on Products or on the purchase, exportation or importation of Products; and (iii) for compliance with applicable legal requirements for exportation and importation of Products.
Return Policy
Cancellation/Claims/Returns. Customer will be responsible to pay the full P.O. price if Products are manufactured in response to a P.O. cancelled by Customer (without Berry’s fault). Rejection of alleged nonconforming Products must be made in writing 30 days after delivery for non conformities reasonably discoverable on inspection, and three (3) months after delivery for latent non conformities; after that time Products will be deemed accepted and not subject to revocation of acceptance. Customer will give Berry reasonable opportunity to examine and test Products that are the basis for any claim. As a condition for replacement, refund or credit, Berry may request the return of alleged nonconforming Products in the same condition as when received, except such part as cannot be returned due to necessary testing. On request, Customer shall also return, if possible, tested Products. No claim against Berry shall be made or allowed for Products returned without Berry's prior written consent. All claims for loss or damage during transit must be made against the carrier and by notation on freight bill or delivery receipt. All returns of other than nonconforming Products must be: (i) approved in advance by Berry; (ii) of Products in new condition and not printed or special; (iii) made within 90 days; (iv) shipped at Customer’s expense; and (v) accompanied by or subject to a twenty-five percent (25%) restocking charge. Prior to the international return of Products Customer must provide Berry with a Commercial Invoice and signed Foreign Shipper’s Declaration. Credits (other than those for overpayments) expire 180 days after issuance.