Alpha Packaging manufactures high-quality bottles and jars made from polyethylene terephthalate (PET), high-density polyethylene (HDPE), polypropylene (PP) and polylactic acid (PLA) for the pharmaceutical, nutritional, personal care, consumer chemical and food and beverage markets. Our capabilities include superior-quality injection and injection stretch blow molding, as well as extrusion blow molding. We use only FDA-approved resins, including recycled (post-consumer) PET and HDPE that have FDA Letters of Non-Objection. We have also recently added polyvinyl chloride (PVC) to the list of resins we can run, for products that are not compatible with other plastic resins.
Alpha manufactures stock and custom containers in a variety of styles and colors, all available with very short lead times. Our in-house engineering and tool-building departments work with customers in a six-step process to bring your ideas “from art to part,” for a variety of manufacturing processes including injection stretch blow molding, reheat and blow molding, injection blow molding and extrusion blow molding.
Alpha has eight bottle manufacturing plants running state-of-the-art blow molding equipment for PET and HDPE bottles and jars. Many of our product lines are manufactured at multiple locations, so we can produce bottles at the plants closest to your filling locations. Our current footprint consists of eight manufacturing locations, our Technigraph container decorating facility and a warehouse in southern California with over 190 items in stock and available by the pallet.
Unless otherwise stated by Alpha Packaging in writing, all domestic deliveries will be FOB (UCC terms) and all international deliveries will be Ex Works (Incoterms 2010) in either case from the Alpha Packaging facility producing or shipping the order (St. Louis, MO; Jacksonville, FL; Cleveland, OH; Bethlehem, PA; Salt Lake City, UT; Ypsilanti, MI; Surrey, British Columbia, Canada; or Etten-Leur, The Netherlands). The customer should check with Alpha Packaging’s Customer Service to determine which facility is producing the customer’s order. All risk of loss to products sold will pass to customer upon delivery to the carrier at the Alpha Packaging facility. Alpha Packaging will not be liable for any delay or damage once product has been received by the customer’s carrier. All export and import duties, fees, permits, licenses, etc. for products delivered outside of the country in which Alpha Packaging manufactured them will be the responsibility of the customer. Alpha Packaging reserves the right to vary any shipment by up to 10% over, or 5% under, the ordered quantity. Alpha Packaging’s weights and measures will govern, except in case of proven error. Any product manufactured for a specific customer with a designated release date, including custom colors and stock items, will be shipped and invoiced the same month as the release date absent unusual circumstances.
In situations where Alpha has agreed to prepay freight, that agreement assumes that the customer will order sufficient quantities and request adequate delivery dates to ship full truck loads. A full truck load consists of 30 pallets single stacked or 600 cases of standard Alpha Packaging cases or for bagged products, 28-30 pallet footprint single or double stacked.
Where freight utilization in such situations is less than 100%, Alpha Packaging reserves the right to recoup the portion of its freight charges related to unutilized space by a corresponding increase of the invoiced products, and Alpha Packaging also reserves the right to requote or reprice future freight prepaid product orders where the volume ordered or delivery date requested will result in underutilized freight space. See Shipping Details below for additional information on shipping logistics.
Customers are obligated to receive product within 30 days from either the request date or when the production order is completed at Alpha Packaging. Customers that do not arrange for transportation to ship the product within 30 days will be contacted to provide shipping details, and Alpha Packaging will assess and invoice a 6% monthly storage fee.
Alpha Packaging may at its discretion sell or dispose of warehoused product for customers who do not pay their invoices (related to the value of the product and assessed storage fees) and arrange for shipping within 45 days of the request date or when the production order is completed.
Return Policy
Any customer desiring to return product to Alpha Packaging, please contact your Customer Service Representative for a Returned Goods Authorization (RGA) number and instructions. A customer will need prior authorization before any claim or credit will be considered. Consistent with the Terms and Conditions of Sale above, Alpha is responsible for replacement of bottles only once it is determined that they are not within specification or an acceptable quality level.
If a return is for reasons other than a quality concern, approval to return will be required based on if the product is a stock or made-to-order product. If the product is a stock product, the customer is responsible for the freight to the original FOB point, and Alpha will charge a 20% restocking fee if the product is returned in sellable condition. If the product needs to be repackaged, an additional 20% fee will be assigned. Made-to-order product may be considered for return only if other commercial outlets are available. If options are identified, product may be returned but may be subject to return charges like those listed above for stock products.
